This Churchill Domestic under floor safe in Sandbach, Cheshire would not open for the owners and the key was stuck in the lock. Initial diagnostics suggested that the lock was open but there was something blocking the rotation of the lid to both the open and the closed positions. We were able to rectify the situation without damaging the lid on this occasion but it’s important to never over-fill any safe. This is particularly important for this style of safe as the lock and bolt work are exposed underneath the lid so that anything touching it can block it and cause a lock out.