A controlled drug cabinet in Chorley became the focus of a call-out when the client was unable to open their Denward cabinet, despite having the correct key. With access to medication restricted and daily operations affected, it was important to resolve the issue quickly and professionally.
Denward controlled drug cabinets are designed to meet strict regulations, offering secure storage for medication in healthcare and care environments. Their locks are built to be reliable, but like any mechanical system, faults can develop over time—especially with frequent use.
After arriving on site, we carried out a full assessment of the cabinet and quickly identified that the issue wasn’t the key itself, but a fault within the locking mechanism that was preventing the boltwork from operating correctly.
Using our specialist tools and knowledge, we were able to open the cabinet without causing any damage, ensuring the contents remained secure and accessible. Once open, we carried out the necessary repairs to the lock, restoring it to full working order during the same visit.
The client was able to resume normal use of the cabinet immediately, with no need for replacement or further disruption.
Another secure and efficient job completed by Paladin Safe Services in Chorley, providing expert solutions for safes, cabinets, and secure storage across the North West.
