We were called to open this Chubb TDR safe for a client in Ormskirk, the story was that the key had been stuck but they had managed to get it out. Once on site we found a broken key stem and no key bit so we proceeded to open the safe none destructively. Once open we found the key bit inside the back pan. Nice to see a quality safe from the days when engineering was all about quality and not price.
The only key had snapped in the stiff lock of this SMP cabinet used to store controlled drugs at a hospice pharmacy in Blackpool. We received the call early on a Sunday morning as patients were waking and would require their medication within a couple of hours so we headed straight out to the job arriving on site within the hour. After fishing out the broken key bit we were able to open the cabinet without damage and replaced the lock supplying them with a new set of keys.
The key to this Tann Consort safe had broken in the lock and the customer in Fylde was referred to us by a local locksmith. We were able to extract the broken key to get the safe open.
A bar in Liverpool One had used the wrong keys in each lock of this Chubb Europa safe and having tried to force the locks open the keys had become mangled and snapped off deep inside the locks. Two companies had already attended the job prior to them calling us and despite charging for their time they had only managed to add to the problem by filling the keyway with blu-tack (The mind boggles). After a lengthy battle we were able to remove all of the broken bits of keys and proceeded to pick the locks open as no spares were available. Having opened the safe with zero damage to it we changed the locks and provided new sets of keys.
We were called to a hotel chain in Glossop, Derbyshire as the key was stuck in this Dudley Harlech safe. We found that the boltwork had worked itself loose and required some minor repairs. This sort of job highlights that safes require regular servicing just like anything else mechanical. You wouldn’t dream of of running your car without regular maintenance and yet most people notice that something is not quite right with their safe but leave it until it finally fails before getting it seen to. This usually coincides with some important event that requires immediate access to the safe and often the replacement of parts that would not have broken if tended to sooner. The proverb ‘A stitch in time saves nine’ is very much true, if you notice a problem with your safe then call us out sooner rather than later.
The detachable key bit for this Chubb Vanguard Safe at a bar in Manchester had fallen out in the keyway and they were unable to open the safe. When we arrived to the job and looked down the keyway the key bit was nowhere to be seen until we looked harder and could see that it had somehow managed to fall down in to the bottom of the door. With it being the only key on site we had to pick the lock open to retrieve it.
We were called to open this room safe by a Lancashire hotel whose guest had locked their valuables inside and couldn’t retrieve them. The electronic code would not open the door and when the staff tried to open it the master key became stuck and wouldn’t open the safe or come out. We attended the hotel and had the safe open within an hour of the call which isn’t bad for a Saturday afternoon.
We were referred this job by a locksmith who had identified that the key had snapped in the lock and would not move in either direction. This Phoenix safe was located at a medical practice in Denbigh, Wales. On attending site we confirmed the locksmiths findings and diagnosed an internal fault preventing the bolt from retracting which caused the key to snap. At this stage we thought there was a high probability that the container would need to be drilled but pulling an ace out of our sleeve we got the bolt to retract and open the door. Once open we could see that the door had been violently closed whilst the lock was in the locked position which had bent the boltwork enough for it to jam. Having straightened out the boltwork the next step was to extract the broken key which turned out to be very stubborn and we ended up stripping the whole lock down in order to get the broken bit out.
The key to this safe at a museum in Manchester was stuck in the lock and they could not open the door. We attended the site and got it open without any damage or fuss enabling them to carry on with their daily business.
We were called to this safe at a shop in Whiston, Merseyside as the key was stuck and the door would not open. We identified that there was a boltwork failure and managed to open the safe without any further damage. Once opened the boltwork was repaired and the safe put back in to service for years to come.