The override key was not available for this Yale safe and the batteries did not have enough power to open it. The business in Skelmersdale needed access to the contents today so we attended site and opened it for them. With a change of batteries it was put back into service.
We were called to open this Yale Certified Safe at a Pharmacy in Wirral, Merseyside as the key had been lost. What we weren’t told was that a previous company had already spent four hours drilling holes into it and had to give up. This changed our game plan which was to pick the lock open without causing any damage to the safe as we usually do. The safe had already been destroyed at this point but we still went with an approach that would cause minimal damage and opened it with a single small hole. We have blanked out our method in the picture for security, the holes that can be seen were already present when we arrived on site.
The moral of the story is to research your safe engineer before letting someone loose with a drill. Are they members of trusted trade associations such as the Master Locksmiths Association (MLA) or the Safe and Vault Technicians Association (SAVTA)? Do they have experience with the same safe that you need opening? Ask them how they plan to open it and if drilling is their first or only method then consider getting a second opinion.
The batteries had run out of power on this Yale digital safe at a home in Prescot, Liverpool. The keys were also with a family member who was out of the country so they had no way of opening it. We attended and opened it for them without causing any damage so that the batteries could be changed and the key would still work when it was available again.
We received a very late emergency call at 10pm to open this Yale under floor safe in Crewe. The owner had lost the keys and required the cash it contained to pay for building materials at 6am the next morning. We attended and opened it up despite the time as we appreciate that problems often occur at the worst possible moment and we will always do our best to help out our customers.
The owner of this Yale YSB digital safe in Mossley, Ashton-under-Lyne, had lost the double bitted override keys and the batteries were flat. We picked the lock open so he could access the contents.
The batteries in this Yale digital safe at a hair salon in Manchester had fallen out and the owners had lost the override key. This had happened several times previously and was getting expensive for them to keep calling a locksmith to open it as each time they were told that they could not have a key provided to them for the emergency override lock. We attended the job, opened the safe and provided them with two new keys in case the batteries ever fall out or go flat again.
The code to this Yale digital safe had been forgotten and the owner could not find the key. Having opened the safe non-destructively we found the keys locked safely inside. The code was changed and the safe returned to service.