We were recently called to a busy restaurant in Liverpool city centre that was having serious trouble with their Salvus deposit safe. The safe featured two separate digital locks—one on the main compartment and another on the deposit drawer. Unfortunately, both locks had become faulty and unresponsive, leaving the staff unable to access cash deposits or the contents of the safe.

With daily business depending on secure and efficient cash handling, this presented a major problem for the restaurant team. That’s when they called Paladin Safe Services for a fast, professional solution.

We attended the same day and quickly diagnosed the issue: both digital locks had failed electronically, preventing the safe from opening through normal means. Thanks to our experience with Salvus models and other commercial-grade safes, we were able to open both the main compartment and the deposit drawer non-destructively, avoiding any damage to the safe body or locking mechanism.

Once open, we replaced both digital locks on-site from our van stock, ensuring the safe was immediately put back into full working order. The restaurant team were relieved to have access restored without disruption to their business, and they now have two brand-new, fully functional locks with reset codes for improved security.

Whether it’s a failed electronic lock, a jammed drawer, or a complete lockout, Paladin Safe Services is ready to respond—fast. Another same-day, damage-free resolution delivered in Liverpool city centre, keeping local businesses secure and running smoothly.