The owner of this Digital home safe in Ormskirk, Lancashire could not open his safe. The last time it was opened it seemed that the batteries were flat so he changed them and locked it up again. Unfortunately the digital lock would no longer open the safe and the key had been lost. We arrived on site twenty minutes after receiving the call and had it open within a couple of minutes. We tested the batteries which all showed to have sufficient power and had to advise that it was beyond economical repair due to the low cost of a new unit and the lack of availability of spare parts.