This Safeplace Magna 800 Digital Hotel Safe would not open when the correct code was entered. We attended the Hotel overlooking Lake Windermere in the Lake District to open and repair it as they urgently required access to the contents. Once on site we discovered that the top bolt was not retracting but we were able to open it without any damage and reattach it to the boltwork. A nice clean job leaving a fully functional safe with no holes to fill. Another professional safe opening completed by Paladin Safe Services.