Electronic Digital Safe Opening

We were asked to open this digital safe at a residence in Liverpool as the keypad stopped responding and the over-ride keys could not be found. We were told that the batteries had been changed recently so we suspected that the cover may not have been fitted correctly and they had fallen out. We picked the lock open to discover that the batteries had been inserted the wrong way around.

A useful tip when changing any sort of combination or batteries on a safe is to check the operation at least three times with the door open. If something does go wrong then it is always easier to resolve the issue with the door open.

We completed this job by changing the lock and providing two new keys so that the owner can get into the safe should the batteries fail in the future.

B&Q Digital Safe Lost Key

The electronics on this B&Q safe had failed and the owner was just using the override key until it got lost. With a plane to catch and the passports safely locked in it we were asked to attend the private residence in Manchester to get it open. Once on site we quickly picked the lock open and locked the safe open so that it couldn’t accidentally be locked shut again. The owner was in the process of moving home and believed the key would be found so did not require us to replace the lock.

Sentry OA5835 Safe Opening

This Sentry OA5835 safe in Winwick would not open with the correct key and combination. The electronic lock said that the safe was open but the handle would still not push down to open the safe. We opened the safe without any damage so that the owner could withdraw their important documents prior to a house move.

Yale YSB Safe Lost Keys

The owner of this Yale YSB digital safe in Mossley, Ashton-under-Lyne, had lost the double bitted override keys and the batteries were flat. We picked the lock open so he could access the contents.

Elsafe Hotel Safe Opening

This Elsafe 252-1501 Hotel Safe in Blackpool was failing to open and displaying a 5ER or SER error. We opened the safe up so that the customer could retrieve his passport and other valuables. I have also seen the 252-1511 version of this safe which is hinged on the opposite side.